Privacy
The short version
This is a static website. It sets no cookies, runs no analytics, embeds nothing from third parties, and has no forms, no login and no comment function. Nothing you do here is recorded by us.
Controller
expert Warenvertrieb GmbH Bayernstr. 4 30855 Langenhagen Germany Email: mail@expert.de
Full provider details are in the imprint.
You can reach the expert data protection officer at:
expert Datenschutzbeauftragter Bayernstr. 4 30855 Langenhagen Email: datenschutz@expert.de
Hosting
The site is hosted on GitHub Pages, operated by GitHub Inc., 88 Colin P. Kelly Jr. Street, San Francisco, CA 94107, USA.
When you open a page, your browser necessarily sends GitHub your IP address along with the request, and GitHub records it in its server logs. GitHub states that it uses these logs for security purposes and retains them for a limited period. We have no access to them and cannot switch them off. This is described in GitHub’s own Privacy Statement and, for Pages specifically, in the GitHub Pages documentation.
Legal basis: Art. 6 (1) (f) GDPR — our legitimate interest in making the site available securely. GitHub is certified under the EU-U.S. Data Privacy Framework.
What this site does not do
These are properties of how the site is built, not promises about intent:
- No cookies. The site sets none, of any kind. There is no consent banner because there is nothing to consent to.
- No analytics. No Google Analytics, no Matomo, no pixel, no beacon.
- No third-party requests. Every font, stylesheet, script and image is served from this site’s own domain. In particular the Nunito typeface is self-hosted rather than loaded from Google Fonts, so your IP address is not passed to Google for that.
- No embedded content. No videos, no maps, no social widgets, no iframes.
- No forms. Nothing here collects a name, an address or a message.
You can verify all of this: open your browser’s network tab and reload. Every request goes to this domain.
Leaving this site
Links to GitHub, redmine.org and other sites are ordinary links. Once you follow one, that site’s own privacy policy applies and we have no influence over what it collects. If you download a plugin release, report an issue or read the source, you are doing that on GitHub under GitHub’s terms.
Your rights
Under the GDPR you have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21), and the right to lodge a complaint with a supervisory authority (Art. 77).
Since this site stores no personal data of its own, a request for access or erasure would concern only GitHub’s server logs, which you would need to address to GitHub.
To exercise any of these rights, write to our data protection officer at datenschutz@expert.de.
The supervisory authority responsible for us is:
Die Landesbeauftragte für den Datenschutz Niedersachsen Prinzenstraße 5 30159 Hannover Germany lfd.niedersachsen.de
You may also complain to the supervisory authority where you live or work.
About the software
The plugins described here run on your Redmine, on your own infrastructure. They send nothing to us, contact no licence server, and have no telemetry. Any personal data they process — tickets, contacts, user activity — stays in your own database and is processed under your own responsibility as controller.
Two features deserve a specific mention because they can send data outside your infrastructure, both of which ship disabled:
- AI summaries, the knowledge base and the completeness check in expert Helpdesk send ticket text and, if you configure it, attachments to whichever AI provider you point them at. Where that provider sits and what it does with the data is between you and them — which is why the plugin also supports a self-hosted, OpenAI-compatible endpoint.
- Phishing detection downloads public URL feeds to a local mirror and checks links against that mirror. The links from your mail are not sent anywhere; the matching happens in your own database.
Changes
This page describes the site as it is currently built. If the site ever gains something that collects data, this page changes first.